Privacy policy

Privacy Policy: Data Protection & Privacy Standards

This Privacy Policy describes how NexaStars LLC (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit, interact with, or make a purchase from nexastarsllc.com (the “Site”). We are committed to safeguarding the privacy of our global visitors and clients, ensuring that any personal data or bespoke measurement details provided to us are handled securely, confidentially, and in accordance with international data privacy standards.

Consent & User Agreement

By accessing, browsing, or utilizing this Site, you acknowledge and agree to the collection, use, and disclosure of your personal information in accordance with this policy. Providing personal information is voluntary; however, without providing requested details, certain specialized features—such as online checkout, 1-on-1 virtual fitting consultations, or bespoke tailoring modifications—will not be accessible.

Personal Information We Collect

To process your orders, offer custom fitting advice, and optimize your browsing experience, we collect the following categories of information:

Information Provided Directly: When you make a purchase, create an account, or request a custom fitting consultation, we collect personal details you voluntarily provide. This includes your name, email address, physical billing and shipping address, telephone number, payment metrics, as well as optional custom tailoring metrics (such as personal body measurements, sizing preferences, or dress length adjustments).

Automated Technical Data: As you navigate the Site, we automatically collect certain technical information regarding your device and browsing activity via cookies, log files, and tracking pixels. This data includes your Internet Protocol (IP) address, browser type, operating system, referring/exit URLs, time zone settings, and interactions with specific product pages or gallery collections.

Cookies & Session Tracking: The Site utilizes cookie technology to maintain your secure session, remember cart items, personalize content, and understand general site traffic patterns. You may choose to disable cookies through your browser settings, though doing so may limit certain interactive features on our Site.

How We Use Your Information

We utilize your personal information exclusively to support your boutique experience and fulfill operational requirements:

Order Fulfillment & Tailoring Services: To process secure payments, verify billing details, fulfill ready-to-wear orders, execute custom tailoring modifications, and coordinate express shipping with international courier networks.

Client Concierge & Support: To respond to personal inquiries, assist with size selection, manage bespoke fitting requests, and provide real-time updates regarding your order status.

Site Performance & Security: To monitor transactional risk, prevent fraudulent activity, improve store navigation, and optimize digital features across regional devices.

Sharing & Protection of Personal Information

We respect your privacy and explicitly do not sell, rent, or trade your personal information or bespoke fitting data to third parties for independent marketing purposes. Information is shared strictly under the following controlled circumstances:

Essential Service Providers: We share limited necessary data with trusted third-party partners solely to complete your order. This includes secure payment gateways, anti-fraud verification services, and international express couriers (such as DHL, FedEx, UPS, and USPS). These partners are obligated to handle your data under strict confidentiality terms matching this policy.

Legal & Compliance Obligations: We reserve the right to disclose personal data if required by applicable laws, court subpoenas, regulatory warrants, or where necessary to protect our legal rights, property, or the safety of our clients.

Data Security, Encryption & Confidentiality

SSL Protection: All digital communications, credit card transactions, and measurement submissions on nexastarsllc.com are secured using industry-standard Secure Socket Layer (SSL) encryption technology.

Confidentiality of Custom Data: Any personal body measurements, bespoke fitting details, or photos shared with our Private Concierge team for sizing guidance are held in strict confidence and will never be published or shared for public marketing without your prior explicit written consent.

Data Retention: We retain personal transaction records only for as long as necessary to fulfill the operational purposes outlined in this policy, comply with international tax and legal requirements, and resolve potential disputes.

International Data Rights (GDPR & CCPA Transparency)

Regardless of your location, we provide transparent control over your personal data. Rights available to international clients (including EU/UK GDPR and California CCPA residents) include:

Access & Portability: You have the right to request a copy of the personal information we hold about you.

Correction & Deletion: You may request corrections to inaccurate personal records or ask for the complete deletion of your personal data from our systems, subject to legal record-keeping requirements.

Opt-Out: To opt out of promotional emails or review your historical consent settings, please contact our team at info@nexastarsllc.com.

Children’s Privacy

Our Site and boutique offerings are directed to adult consumers. We do not knowingly collect or solicit personal information from individuals under the age of 13. If a minor has provided us with personal information without parental consent, a parent or guardian may contact us to request immediate removal of the data.

Policy Updates & Contact Information

We reserve the right to update this Privacy Policy at any time to reflect operational, legal, or logistical changes. Any updates will be published immediately on this page with an updated effective date.

Private Concierge & Privacy Inquiries:
Entity Name: NexaStars LLC
Domain: nexastarsllc.com
Email: info@nexastarsllc.com
Phone: +1 (585) 361-2636
Corporate Address: 1500 N Grant St, Denver, CO 80203, United States
Operating Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)